Post by Fenlander on Sept 4, 2008 8:56:34 GMT 2
Update to Thomas Cook Article
Thursday, 04 September 2008
On Tuesday 2 September we published an article 'Thomas Cook change flight charges'.
Following feedback from a couple of www.fethiyetimes.com readers we have amended the article today in light of further information.
We have added that passengers can make payment using a VISA debit card at no charge from Thomas Cook. However, passengers will still incur a fee from their card provider for the conversion from Euro's to Sterling.
Our readers also said that is was possible to change the currency from Euro's to Sterling when making the booking. However, we have been unable to confirm this as we have not fully booked a ticket only completed the booking process up to entering of the payment details. At the point we reached in the booking process it was not possible to change currency.
During the research for this article we did contact Thomas Cook customer services with a number of questions but they have to date failed to respond.
Thursday, 04 September 2008
On Tuesday 2 September we published an article 'Thomas Cook change flight charges'.
Following feedback from a couple of www.fethiyetimes.com readers we have amended the article today in light of further information.
We have added that passengers can make payment using a VISA debit card at no charge from Thomas Cook. However, passengers will still incur a fee from their card provider for the conversion from Euro's to Sterling.
Our readers also said that is was possible to change the currency from Euro's to Sterling when making the booking. However, we have been unable to confirm this as we have not fully booked a ticket only completed the booking process up to entering of the payment details. At the point we reached in the booking process it was not possible to change currency.
During the research for this article we did contact Thomas Cook customer services with a number of questions but they have to date failed to respond.