Post by Fenlander on Sept 20, 2008 10:28:46 GMT 2
Quirkies: Couple's £87,000 phone bill
A North Wales couple were left stunned after getting a phone bill for more than £87,000.
The bill dropped onto the doormat of Tyrone and Dawn Chadwick in Gronant near Prestatyn, reports the Daily Post.
The Chadwicks, of Nant-y-Gro, were charged £74,585.39 plus VAT for a seven minute phone call to Chester.
Mum-of-five Dawn, 36, said: "We felt slightly more than horrified. My husband had had a heart attack just after Christmas. If he had opened the envelope, he would have had another one. Our stress levels are quite high."
After the bombshell bill, Mrs Chadwick said: "I tried ringing BT. First they said it was genuine. Then they said they thought it was a mistake and they would look into it.
"We only rang Chester 30 miles up the road. This bill was beyond ridiculous. Our normal bill is only £35 a month."
BT has now apologised to the Chadwicks and blamed the massive bill on a computer error.
BT spokesman Jason Mann said: "We are arranging for the whole bill of £87,749.85 to be waived."
A North Wales couple were left stunned after getting a phone bill for more than £87,000.
The bill dropped onto the doormat of Tyrone and Dawn Chadwick in Gronant near Prestatyn, reports the Daily Post.
The Chadwicks, of Nant-y-Gro, were charged £74,585.39 plus VAT for a seven minute phone call to Chester.
Mum-of-five Dawn, 36, said: "We felt slightly more than horrified. My husband had had a heart attack just after Christmas. If he had opened the envelope, he would have had another one. Our stress levels are quite high."
After the bombshell bill, Mrs Chadwick said: "I tried ringing BT. First they said it was genuine. Then they said they thought it was a mistake and they would look into it.
"We only rang Chester 30 miles up the road. This bill was beyond ridiculous. Our normal bill is only £35 a month."
BT has now apologised to the Chadwicks and blamed the massive bill on a computer error.
BT spokesman Jason Mann said: "We are arranging for the whole bill of £87,749.85 to be waived."